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  • Can I embed an image, video or GIF in the FAQ?
    Yes. Follow these instructions to add media: Open application settings Click on Manage FAQ Create or select a query to insert media into When editing a reply, click the video, image or GIF icon Select media from library and save everything.
  • How do I add a new question and answer?
    To add a new FAQ, follow these instructions: Click the 'Manage FAQ' button In your control panel, click "Add New" and then select "Questions and Answers Each new question and answer should be assigned to a category Save and publish everything. You can edit your FAQs at any time, change their order and choose a different category.
  • How do I edit or remove the "FAQ" title?
    You can edit the name in the application settings. If you don't want the name to be seen, just turn it off in the "Display Information" section.
  • What is the FAQ section?
    The FAQ section can be used for quick answers to general questions that relate to your business. Like "Which countries do you ship to?", "What are your business hours?", or "How can I book a service?". FAQs are a great way to navigate the site and can even help improve SEO.
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